Contact the independent airport guide

If you have any questions or requests, contact the airport information desk on +212 5 28 83 91 12, or send a message using the form below.

Contact the Tokyo Haneda Airport Guide

This website is an independent passenger guide to Tokyo Haneda Airport (HND). It is not operated by the airport, an airline or a government agency. We cannot access airline reservations, change tickets, confirm live flight operations or handle airport lost property.

Corrections and editorial enquiries

If you spot outdated information, an incorrect terminal reference, a broken link or a factual error, contact us with the page URL and a reliable source where possible. Please do not send passport details, payment information, booking references or other sensitive personal data.

For urgent travel matters

For flight status, check-in, baggage, ticket changes, airport facilities and lost property, contact the airline or use the official Haneda Airport website. For rail and bus services, contact the relevant transport operator.

Return to the Haneda Airport passenger guide.